These terms of service require review by a legal professional familiar with UAE commercial law before publication.
Service description
HelpYard is a software-as-a-service (SaaS) platform for cleaning operations management. The platform includes workforce management tools, real-time dispatch, proof-of-work reporting, sensor integration, and compliance monitoring capabilities.
Account terms
You must be authorized to create an account on behalf of your organization. You are responsible for maintaining the security of your account credentials and for all activity under your account.
Acceptable use
You agree not to misuse the platform, attempt unauthorized access, or use the service for any unlawful purpose. You will comply with all applicable laws and regulations in your use of HelpYard.
Billing and payment
Pricing is based on per-user and per-sensor licensing. Payment terms and billing cycles are established at the time of your subscription agreement. Pricing tiers adjust automatically based on your usage levels.
Service availability
We strive to maintain high availability of the platform. Scheduled maintenance windows will be communicated in advance. We are not liable for interruptions beyond our reasonable control.
Data ownership
You retain ownership of all data you input into the platform. HelpYard provides the platform infrastructure and tools. We will not access, use, or share your data except as necessary to provide the service.
Intellectual property
HelpYard owns all rights to the platform, including its software, design, and documentation. You retain ownership of your content and operational data.
Liability limitations
To the maximum extent permitted by law, HelpYard's liability is limited to the fees paid by you in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Termination
Either party may terminate the agreement with written notice. Upon termination, you will have a data export period to retrieve your data before it is permanently deleted from our systems.
Governing law
These terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved through the courts of Abu Dhabi, UAE.